Marketing

Head of Accounting / Leitung Finanz- und Rechnungswesen *

Die Leidenschaft für die Entwicklung hochwertiger Spiele und der Fokus auf ein hervorragendes Spielerlebnis haben GameDuell zu einer der größten plattformübergreifenden Spiele-Communities der Welt gemacht. Seit 2003 haben mehr als 130 Millionen Spieler*innen bei uns gespielt. GameDuell bietet ein breites Portfolio von über 40 Online-Geschicklichkeitsspielen, die größtenteils selbst entwickelt wurden.

Als Head of Accounting wirst Du die strategische Leitung und Ansprechperson des Finanz­bereichs sein, für alle Themen, die die Buchhaltung des Unternehmens betreffen. Du trägst die Verantwortung für reib­ungslose Arbeits­abläufe sowie für die Weiterentwicklung und Optimierung von Buchhaltungsaufgaben und -prozessen. Du wirst dabei eng mit dem CFO und allen relevanten internen und externen Stakeholdern zusammenarbeiten.

Deine Aufgaben

• Sukzessive Leitung, Beratung und aktive Unterstützung des Accounting bzw. Finance Teams von bis zu fünf Mitarbeitenden sowohl in strategischen Entscheidungen als auch praktischen Fragen im Tagesgeschäft
• Stakeholder Management und zentrale Ansprechperson für finanzwirtschaftliche Fragestellungen inkl. Steuerrecht
• Zusammenarbeit bei internen und externen Prüfungen im Bereich der Finanzberichterstattung und Konzernrechnungslegung
• Verantwortung für die Erstellung von Monats-, Quartals- und Jahresabschlüssen nach HGB, IFRS und US-GAAP
• Abstimmung der Tochtergesellschaften untereinander (Intercompany- und Verrechnungspreis­regelungen)
• Unterstützung bei der Umsatzverbuchung und Bereitstellung der notwendigen Daten für das Accounting-Team
• Unterstützung bei der Erstellung von Berichten an Investoren und Steuerbehörden
• Vorbereitung und Durchführung von Varianz-Analysen (Soll-Ist-Vergleiche), Auswertungen und Kontenabstimmungen  
• Erstellung von Liquiditätsberichten und -planungen, sowie Cash-Pooling
• Erstellung von Konzernabschlüssen nach IFRS

Das solltest Du mitbringen

• Ein erfolgreich abgeschlossenes Studium der Betriebswirtschaftslehre (BWL) mit Schwerpunkt Finanzen, Buchhaltung, Controlling und/oder Steuern
• Du hast mehrjährige Berufserfahrung in einer vergleichbaren Position und konntest bereits Erfahrungen in der Konsolidierung von Konzerngesellschaften sammeln
• Du bist ein Team-Player und hast relevante Leitungserfahrung inklusive Budget- und Personalverantwortung
• Fundierte Kenntnisse in der Buchhaltung nach HGB und IFRS und eine hohe Affinität zum deutschen Steuerrecht (KStG, GewStG, UStG), sowie Erfahrung im Umgang mit entsprechender Software wie Quickbooks, SAP BusinessByDesign etc.
• Ergebnis- bzw. lösungsorientierte Arbeits- und Denkweise
• Sowohl fließende Deutsch- als auch sehr gute Englischkenntnisse sind zwingend erforderlich

Das bieten wir Dir

• Abwechslungsreiche Aufgaben und selbstständiges Arbeiten mit Gestaltungsspielraum für eigene Ideen
• Einen der besten Arbeitsplätze in Berlin: Unser gut gelegenes Büro in Mitte! Inklusive kostenloser Softdrinks, Obst, und Frühstück, Billardtisch, Tischtennis, Spielevents, Firmenfeiern, Sportkurse, sonniger Dachterrasse und vieles mehr
• Einen sicheren Arbeitsplatz in einem Unternehmen, das seit 2003 profitabel ist
• Flexible Arbeitszeiten; hybrides Arbeitsmodell möglich

Wir sind ein ökologisch- und sozial nachhaltig denkendes Unternehmen. Bei uns kannst Du Dich in unserem „Green Team” engagieren und unsere Ideen und Initiativen zu Umweltschutz und Charity aktiv direkt mitgestalten. Als Games-Community stellen wir uns unserer gesellschaftlichen Verantwortung. Wir sind Mitinitiatoren der „Leaders for Climate Action“ und haben uns dem Ziel verpflichtet, CO2 neutral zu werden.
 

• Beim Kauf unserer Büromaterialien und Lebensmittel achten wir auf faire, biologisch erzeugte, umweltfreundliche und ressourcenschonende Standards
• Wir verdoppeln Deine Spenden an wohltätige Organisationen
• Soziale Verantwortung beginnt bei uns selbst: unsere Unternehmenskultur ist geprägt durch gegenseitiges Vertrauen und Respekt. In unserem offenen und internationalen Team respektieren und begrüßen wir Diversity

* GameDuell ist stolz darauf, ein Arbeitgeber mit Chancengleichheit zu sein, der in seinen Einstellungsprozessen nicht diskriminiert. Aus Gründen der besseren Lesbarkeit, wird auf die Verwendung geschlechtsspezifischer Sprachformen verzichtet. Sämtliche Personenbezeichnungen gelten für alle Geschlechter (männlich, weiblich, divers).

Unsere Datenschutzinformation für Bewerber* und Kandidaten* findest du hier.

Head of Accounting *

The passion for creating high-quality games and the focus on a superior customer experience have made GameDuell one of the largest cross-platform games communities in the world. Since 2003, more than 130 million players have played with us. GameDuell offers a broad portfolio of over 40 casual online skill games, mostly developed in-house.

As our Head of Accounting you will be in a strategic financial lead position and partner to the Finance team on all matters relating to accounting activities of the organization. You are responsible for seamless workflows as well as for further developments and optimization of accounting tasks and processes. The Head of Accounting will work closely with the CFO and all relevant internal and external stakeholders.

Your tasks

• Gradually lead the Accounting team of up to five team members and provide active support in day-to-day business
• Stakeholder managementand central contact for financial inquiries incl. tax law
• Cooperation with internal and external auditors regarding the area of financial reporting and group accounting
• Responsibility for the preparation of monthly, quarterly, and annual financial statements according to HGB, IFRS, and US-GAAP
• Reconciliation of subsidiaries with each other (intercompany and transfer pricing regulations)
• Support in revenue recognition and necessary data for the accounting team
• Support in issuing reports to investors and tax authorities
• Realization of variance analyses, evaluations and account reconciliations
• Set up liquidity reports and planning, as well as cash pooling
• Preparation of consolidated financial statements according to IFRS

What we expect

• You have a degree in economics and a focus on finance, accounting, controlling and/or taxation
• You have several years of professional experience in a comparable position and experience in the consolidation of group companies
• You are a team player and have relevant management experience including budget and personnel responsibility
• Sound knowledge of HGB and IFRS accounting, and affinity with German tax law (KStG, GewStG, UStG) and experience with programs such as Quickbooks, SAP BusinessByDesign, etc.
• Result and process-oriented way of thinking and working
• Both fluent German and good English skills are mandatory

What we offer

• A variety of tasks and independent work with creative leeway for your own ideas
• One of the best working spaces in Berlin: our well-situated office in Mitte! Includes free soft drinks, fruit, pool table, table tennis, game events, sports courses, a sunny rooftop terrace, and much more
• A secure job in a company that has been profitable since 2003
• Flexible working hours; hybrid work model possible

We are an ecological and socially sustainable company and have our very own “Green Team” where you can make an impact and actively implement ideas and initiatives to help protect our environment and for charity. As a games community, we take our social responsibility seriously. We are co-founders of the “Leaders for Climate Action” and have committed ourselves to becoming carbon neutral.

• We pay attention to environmental friendly and resource-efficient standards when purchasing our office and food supplies
• We match your charity donations
• Social responsibility begins with each of us. Our corporate culture is characterized by mutual trust and respect. Our open and international team welcomes and respects diversity

* GameDuell is proud to be an equal opportunity employer that does not discriminate in its hiring practices. Any terms referring to people are valid for all genders whether male, female, or diverse.

Read our Recruiting Privacy Notice here.

Game UI Artist *

As our new Game UI Artist, you will create aesthetic and functional user interfaces for our mobile and social games. Join our diverse, creative, and engaging team. You will work closely with our talented and passionate artists as well as with other teams, including game design and development, to bring our games to life and make them accessible to our players globally.

The passion for creating high-quality games and the focus on a superior customer experience have made GameDuell one of the largest cross-platform games communities in the world. Since 2003, more than 130 million players have played with us. GameDuell offers a broad portfolio of over 40 casual online skill games, developed mostly in-house.

Your tasks

• Design creative and playful user interfaces for our new and existing mobile and social game applications
• Create and refine UI elements, graphics, and animations (e.g., menus, icons, buttons, typography, visuals, etc.)
• Ensure the consistency of existing styles or co-create these for new games
• Work in close collaboration with other artists, UX, game designers, and developers

What we expect

• Completed studies in art, design, digital media, or similar field
• 2+ years of professional experience creating user interfaces, graphic design, and assets within fast iterating game production processes
• Skilled with Photoshop, Illustrator, and Unity
• A good workflow in creating clean files that allow for fast iteration and the creation of final art assets
• A solid understanding of fundamental design principles, usability, flows, and UI design
• Passion for (and obsession with) casual games and mobile interfaces (beyond interacting with them when commuting or only in a moment of free time)
• Basic knowledge of source control software (Git, SVN, similar)
• A plus / nice to have:
  - Creating digital art based on a given style
  - Animation experience

What we offer

• Creative freedom to develop the best possible products and inspire peers and foremost our audience by providing an extraordinary game experience
• Cooperative team work in an agile and pleasant work environment (full of plants, color, and laughter)
• A funny, multi-disciplined and international art team
• One of the best working spaces in Berlin: our office in Mitte, between Alexanderplatz and Friedrichstraße! Includes free soft drinks, fruit, pool table, table tennis, gaming events, weekly Art Hours, sports courses, and a sunny rooftop terrace, and much more!
• Flexible working hours 
• Starting:immediately, full time

We are an ecological and socially sustainable company and have our very own “Green Team” where you can make an impact and actively implement ideas and initiatives to help protect our environment and for charity. As a games community, we take our social responsibility seriously. We are co-founders of the “Leaders for Climate Action” and have committed ourselves to becoming carbon neutral.

• We pay attention to environmental friendly and resource-efficient standards when purchasing our office and food supplies
• We match your charity donations
• Social responsibility begins with each of us. Our corporate culture is characterized by mutual trust and respect. Our open and international team welcomes and respects diversity

* GameDuell is proud to be an equal opportunity employer that does not discriminate in its hiring practices. Any terms referring to people are valid for all genders whether male, female, or diverse.

Read our Recruiting Privacy Notice here.

Unity 2D Game Artist *

As our new Unity 2D Game Artist, you will create aesthetic and functional user interfaces for our mobile and social games. Join our diverse, creative, and engaging team. You will work closely with our talented and passionate artists as well as with other teams, including game design and development, to bring our games to life and make them accessible to our players globally.

The passion for creating high-quality games and the focus on a superior customer experience have made GameDuell one of the largest cross-platform games communities in the world. Since 2003, more than 130 million players have played with us. GameDuell offers a broad portfolio of over 40 casual online skill games, developed mostly in-house.

Your tasks

• Design creative and playful user interfaces for our new and existing mobile and social game applications
• Create and refine UI elements, graphics, and animations (e.g., menus, icons, buttons, typography, visuals, etc.)
• Ensure the consistency of existing styles or co-create these for new games
• Work in close collaboration with other artists, UX, game designers, and developers

What we expect

• Completed studies in art, design, digital media, or similar field
• 2+ years of professional experience creating user interfaces, graphic design, and assets within fast iterating game production processes
• Skilled with Photoshop, Illustrator, and Unity
• A good workflow in creating clean files that allow for fast iteration and the creation of final art assets
• A solid understanding of fundamental design principles, usability, flows, and UI design
• Passion for (and obsession with) casual games and mobile interfaces (beyond interacting with them when commuting or only in a moment of free time)
• Basic knowledge of source control software (Git, SVN, similar)
• A plus / nice to have:
  - Creating digital art based on a given style
  - Animation experience

What we offer

• Creative freedom to develop the best possible products and inspire peers and foremost our audience by providing an extraordinary game experience
• Cooperative team work in an agile and pleasant work environment (full of plants, color, and laughter)
• A funny, multi-disciplined and international art team
• One of the best working spaces in Berlin: our office in Mitte, between Alexanderplatz and Friedrichstraße! Includes free soft drinks, fruit, pool table, table tennis, gaming events, weekly Art Hours, sports courses, and a sunny rooftop terrace, and much more!
• Flexible working hours
• Starting:immediately, full time

We are an ecological and socially sustainable company and have our very own “Green Team” where you can make an impact and actively implement ideas and initiatives to help protect our environment and for charity. As a games community, we take our social responsibility seriously. We are co-founders of the “Leaders for Climate Action” and have committed ourselves to becoming carbon neutral.

• We pay attention to environmental friendly and resource-efficient standards when purchasing our office and food supplies
• We match your charity donations
• Social responsibility begins with each of us. Our corporate culture is characterized by mutual trust and respect. Our open and international team welcomes and respects diversity

* GameDuell is proud to be an equal opportunity employer that does not discriminate in its hiring practices. Any terms referring to people are valid for all genders whether male, female, or diverse.

Read our Recruiting Privacy Notice here.

Marketing Artist *

As a Marketing Artist at GameDuell, you will join our creative, multicultural, and enthusiastic team, where you have the possibility to explore ideas and help bringing exceptional games to players around the world. With your excellent eye for detail and curiosity, you will enrich our team of highly talented artists and will be able to easily work closely with our product managers, UA, social media experts, illustrators, and art direction.

The passion for creating high-quality games and the focus on a superior customer experience has made GameDuell one of the largest cross-platform games communities in the world. Since 2003, more than 130 million players have played our games. GameDuell offers a broad portfolio of over 40 casual online skill games, developed mostly in-house.

Your tasks

• Design ad creatives, app store assets, animations, videos, web & social media graphics for our game websites, social media, and other platforms
• Ensure the consistency of our existing style while creating appealing, engaging, and eye-catching graphics and animations
• Touch Ups: manipulate image composition and perform smaller adjustments to illustrations when necessary
• Collaborate with product managers, UA, social media experts, illustrators, and art direction

What we expect

• Completed studies in design, art, digital media, or similar field
• 2+ years professional experience in a comparable graphic design or artist position
• Advanced knowledge of Adobe’s Photoshop, Illustrator, and After Effects
• High levels of creativity, and demonstrated ability to generate innovative concepts
• Exceptional eye for composition, contrast, and color
• You can adapt easily to change and are comfortable with ambiguity
• Able to work well in a collaborative team environment, and within a fast iterative design process

What we offer

• Creative freedom: develop the best possible products and inspire customers, peers, and our players by providing extraordinary creatives
• Cooperative teamwork in an agile, pleasant work environment (full of plants, color, and laughter)
• A funny, multi-disciplined, and international art team
• One of the best working spaces in Berlin: our well-situated office in Mitte, between Alexanderplatz and Friedrichstraße! Includes free soft drinks, fruit, pool table, table tennis, gaming events, weekly Art Hours, sports courses, a sunny rooftop terrace, and much more!
• Flexible working hours 
• Starting: immediately, full time

We are an ecological and socially sustainable company and have our very own “Green Team” where you can make an impact and actively implement ideas and initiatives to help protect our environment and for charity. As a games community, we take our social responsibility seriously. We are co-founders of the “Leaders for Climate Action” and have committed ourselves to becoming carbon neutral.

• We pay attention to environmental friendly and resource-efficient standards when purchasing our office and food supplies
• We match your charity donations
• Social responsibility begins with each of us. Our corporate culture is characterized by mutual trust and respect. Our open and international team welcomes and respects diversity

* GameDuell is proud to be an equal opportunity employer that does not discriminate in its hiring practices. Any terms referring to people are valid for all genders whether male, female, or diverse.

Read our Recruiting Privacy Notice here.

CRM Manager Mobile Games *

As our CRM Manager * you will develop, implement, and optimize push, in-app, and inbox communication campaigns and programs that enhance GameDuell’s relationship with our users across our mobile games.
We are focusing on retention, monetization, and conversion by finding the best-fitting selection of segmentations, triggers, channels, and campaigns for our users.

Join our Marketing Team and become a part of one of the biggest casual games companies in Berlin! Our CRM team is kicking-off a new chapter with the upcoming migration of a new CRM tool and we are now scouting for a further professional to join the team. Come and support our vision of focusing on a superior customer experience that understands the value of each customer segment.  

We are one of the largest cross-platform casual and social gaming communities with more than 130 million registered players worldwide. After twenty years of innovation, GameDuell offers a broad portfolio of 40 games created by our 150 motivated international team members.

Your tasks

• Manage at least one of our mobile-app games and optimize the CRM lifecycle flow across our channels - using push, in-app messages, and inbox messages
• Plan, build, measure, and optimize Lifecycle & Engagement campaigns within our games, and keep an analytical view of monetization
• Embrace growth model processes and continuously A/B test with a focus on conversion and retention
• Support the technical and organizational migration process of a new CRM tool and ensure to reach an optimal performance
• Use your technical understanding to find opportunities for automation and personalization
• Analyze and monitor your campaigns and prepare to report to all important stakeholders

What we expect

• 2+ years of work experience in CRM with focus on mobile using multi-channel customer communication, ideally in the gaming industry 
• You can convince us with your great passion for games, as it is essential for this role to understand player experience, behavior, and triggers
• You are experienced working with CRM metrics and KPIs to ensure user-focused campaign optimization
• You have good knowledge of CRM tools and ecosystems, and are aware of the related tech stack
• You are highly organized and autonomous and able to manage and prioritize multiple projects, deadline, and work streams
• Excellent communication skills and the desire to excel in cross-team collaboration in order to solve problems and drive projects to completion
• You are confident with an English-speaking work environment, German language is a plus
• A university degree in Business Administration, Marketing, Communications, or similar

What we offer

• Flexible working hours and hybrid working model possibility
• Working with passionate, knowledgeable, and experienced people in a career development-supporting environment  where your opinion is highly valued 
• International team with flat hierarchy that guarantees fun and exciting/challenging tasks on the job
• One of the best working spaces in Berlin: our well-situated office in Mitte! Includes a sunny rooftop terrace and a huge lounge to enjoy coffee, a range of free soft drinks, fruit, a pool table, table tennis, and much more!
• Meet-ups, networking events, BBQs on our roof-top terrace, newbie dinner, summer/winter party, Halloween party, gaming sessions, sports activities, yoga classes, etc. just to name a few – we are hosting all of them with our own event team

We are an ecological and socially sustainable company and have our very own “Green Team” where you can make an impact and actively implement ideas and initiatives to help protect our environment and for charity. As a games community, we take our social responsibility seriously. We are co-founders of the “Leaders for Climate Action” and have committed ourselves to becoming carbon neutral.

• We pay attention to environmental friendly and resource-efficient standards when purchasing our office and food supplies
• We match your charity donations
• Social responsibility begins with each of us. Our corporate culture is characterized by mutual trust and respect. Our open and international team welcomes and respects diversity

* GameDuell is proud to be an equal opportunity employer that does not discriminate in its hiring practices. Any terms referring to people are valid for all genders whether male, female, or diverse.

Read our Recruiting Privacy Notice here.

Working Student Mobile CRM *

Use the field of Customer Relationship Management to kick off your career and find out about your passion!

In our CRM team, you will touch on various topics. From design and content creation, the integration and operative usage of a CRM tool, to project management and testing processes.

We want you to get to know our players’ behavior and drive our CRM KPIs regarding engagement, retention, and monetization together with your team. We are offering valuable insights into different areas of online and in-game marketing. Take this opportunity to be part of one of the biggest and most successful game companies in Berlin!

Your tasks

• Support our CRM Team to enrich GameDuell’s relationship with our players across multiple mobile apps
• Support our CRM team in managing and optimizing CRM lifecycle communication utilizing several different channels (e.g., push notifications, in-app messages, and inbox messages)
• Take part with the CRM Managers in the planning, building, and measuring of the effectiveness of our Live-Ops campaigns
• Use data analysis to run tests and optimize campaigns together with our CRM Managers
• Help build new and appealing CRM content by applying your creativity
• Work together with different teams across the company including product management, analytics, and art

What we expect

• You are currently enrolled as a student in Berlin or Brandenburg in business, marketing, communications, or other related studies
• Availability for at least six months, 15 – 20 hours per week
• A marketing mindset and excellent communication skills
• Good analytical skills and a data-driven approach to support our CRM team in solving problems
• Creative style and a hands-on mentality
• Not afraid to take ownership and work independently on the operative tasks
• Fluent in English – written and spoken. German would be a plus
• Good understanding of Microsoft Office (especially Microsoft Excel)
• Basic knowledge of online and mobile games is a plus

What we offer

• Flexible working hours around university plans and a hybrid working model (partly working in the office / partly working from home)
• Working with passionate, knowledgeable, and experienced people in a career development-supporting environment where your opinion is highly valued 
• An international team with a flat hierarchy that guarantees fun and exciting/challenging tasks on the job
• One of the best working spaces in Berlin: our well-situated office in Mitte! Includes a sunny rooftop terrace and a huge lounge to enjoy coffee, a range of free soft drinks, fruit, a pool table, table tennis, and much more!
• Meet-ups, networking events, BBQs on our roof-top terrace, newbie dinner, summer/winter party, Halloween party, gaming sessions, sports activities, yoga classes, etc. just to name a few – we are hosting all of them with our own event team

We are an ecological and socially sustainable company and have our very own “Green Team” where you can make an impact and actively implement ideas and initiatives to help protect our environment and for charity. As a games community, we take our social responsibility seriously. We are co-founders of the “Leaders for Climate Action” and have committed ourselves to becoming carbon neutral.

• We pay attention to environmental friendly and resource-efficient standards when purchasing our office and food supplies
• We match your charity donations
• Social responsibility begins with each of us. Our corporate culture is characterized by mutual trust and respect. Our open and international team welcomes and respects diversity

* GameDuell is proud to be an equal opportunity employer that does not discriminate in its hiring practices. Any terms referring to people are valid for all genders whether male, female, or diverse.

Read our Recruiting Privacy Notice here.

Teammitglied Customer Support Games *

Im Dezember 2003 ist GameDuell mit der Mission gestartet, eine Online-Spielecommunity aufzubauen und Menschen durch spannende Spiele miteinander zu vernetzen. Inzwischen haben haben mehr als 130 Millionen Spieler*innen bei uns gespielt. Unsere Leidenschaft für die Entwicklung hochwertiger Spiele und der Fokus auf unsere User, haben uns zu einer der größten plattformübergreifenden Spiele-Communities der Welt gemacht.

Was die Arbeit in unserem Customer Support von anderen Jobs im Kundenservice unterscheidet, ist definitiv unser Team! Wir lieben Games und wir lieben unseren Job und wir freuen uns auf Dich als neues Mitglied in unserem Team.

Komm‘ mit auf unsere Mission, unsere Spieler*innen happy zu machen und genieße dabei die Vorteile eines Teams, das auf Qualität statt Quantität vertraut. Nach einem intensiven Onboarding erhältst Du die Chance, Dich in weitere Themenbereiche einzubringen und eigene Projekte zu übernehmen.

Bewirb‘ Dich jetzt! Wir suchen Dich zum nächstmöglichen Zeitpunkt als zuverlässiges und motiviertes Teammitglied im Kundenservice!

Deine Aufgaben

• Du ​​betreust unsere deutschsprachigen Spieler*innen per Mail, via App und am Telefon
• Du wirst Expert*in für unsere Spiele und Du hilfst unseren Spieler*innen mit Deinem Fachwissen zu unseren Games, Angeboten und Produkten sowie technischen Support
• Du bist Ansprechperson für unsere Kundenbuchhaltung bei Fragen zu Zahlungsabläufen
• Du stehst im Austausch mit der Produktentwicklung und gibst relevantes Userfeedback weiter

Das bringst Du mit

• Eine erfolgreich abgeschlossene Berufsausbildung oder Studium
• Wir freuen uns, wenn Du bereits Erfahrung in der Kundenbetreuung oder in serviceorientierten Berufen hast, aber auch Quereinsteiger*innen sind willkommen
• Deutsch auf muttersprachlichem Niveau, daneben gute Englischkenntnisse
• Eine einwandfreie schriftliche und mündliche Ausdrucksweise
• Unsere Kund*innen stehen für Dich im Fokus und erleben Dich stets als freundliche und souveräne Ansprechperson

Das bieten wir Dir

• Wir sind kein Call-Center, sondern ein Team innerhalb eines über Jahre gewachsenen Unternehmens, mit flachen Hierarchien
• Ein vielseitiges, sympathisches und internationales Team, das Freude am Job garantiert
• Intensive Unterstützung während der Einarbeitung
• Regelmäßige Feedbacks und Raum zur persönlichen und fachlichen Weiterentwicklung
• Eine attraktive Arbeitsatmosphäre in unserem gut erreichbaren Büro im Herzen von Berlin (inkl. Softdrinks, Kaffee, frischem Brot und Obst, sonniger Dachterrasse, regelmäßige Teamevents und vieles mehr)
• Möglichkeit für hybrides Arbeiten
• Arbeitszeit in Vollzeit (40h/Woche) oder optional in Teilzeit möglich
• Unsere Servicezeiten sind Montag bis Freitag zwischen 09:00 und 18:00 Uhr, (1 Tag wöchentliches Arbeiten am Abend und 1 Tag am Wochenende oder Feiertag)
• Die Arbeitszeit am Abend, Wochenende oder Feiertag wird rechtzeitig mit Dir abgestimmt, zusätzlich erhältst Du einen Wochenend- und Feiertagszuschlag und freien Ausgleichstag
• Wirf einen Blick hinter die Kulissen unseres Customer Supports:
  https://inside.gameduell.com/blog/behind-the-scenes-customer-support/

Wir sind ein ökologisch- und sozial nachhaltig denkendes Unternehmen. Bei uns kannst Du Dich in unserem „Green Team” engagieren und unsere Ideen und Initiativen zu Umweltschutz und Charity aktiv direkt mitgestalten. Als Games-Community stellen wir uns unserer gesellschaftlichen Verantwortung. Wir sind Mitinitiatoren der „Leaders for Climate Action“ und haben uns dem Ziel verpflichtet, CO2 neutral zu werden.

• Beim Kauf unserer Büromaterialien und Lebensmittel achten wir auf faire, biologisch erzeugte, umweltfreundliche und ressourcenschonende Standards
• Wir verdoppeln Deine Spenden an wohltätige Organisationen
• Soziale Verantwortung beginnt bei uns selbst: unsere Unternehmenskultur ist geprägt durch gegenseitiges Vertrauen und Respekt. In unserem offenen und internationalen Team respektieren und begrüßen wir Diversity

* GameDuell ist stolz darauf, ein Arbeitgeber mit Chancengleichheit zu sein, der in seinen Einstellungsprozessen nicht diskriminiert. Aus Gründen der besseren Lesbarkeit, wird auf die Verwendung geschlechtsspezifischer Sprachformen verzichtet. Sämtliche Personenbezeichnungen gelten für alle Geschlechter (männlich, weiblich, divers).

Unsere Datenschutzinformation für Bewerber* und Kandidaten* findest du hier.

Werkstudent*in im Kundenservice *

Im Dezember 2003 ist GameDuell mit der Mission gestartet, eine Online-Spielecommunity aufzubauen und Menschen durch spannende Spiele miteinander zu vernetzen. Inzwischen haben mehr als 130 Millionen Spieler*innen bei uns gespielt. Unsere Leidenschaft für die Entwicklung hochwertiger Spiele und der Fokus auf unsere User, haben uns zu einer der größten plattformübergreifenden Spiele-Communities der Welt gemacht.

Was die Arbeit in unserem Customer Support von anderen Jobs im Kundenservice unterscheidet, ist definitiv unser Team! Wir lieben Games und wir lieben unseren Job und wir freuen uns auf Dich als neues Mitglied in unserem Team. 🧡

Komm‘ mit auf unsere Mission, unsere Spieler*innen happy zu machen und genieße dabei die Vorteile eines Teams, das auf Qualität statt Quantität vertraut. Nach einem intensiven Onboarding erhältst Du die Chance, Dich in weitere Themenbereiche einzubringen und eigene Projekte zu übernehmen.

Bewirb‘ Dich jetzt! Wir suchen Dich zum nächstmöglichen Zeitpunkt als zuverlässiges und motiviertes Teammitglied im Kundenservice!

Deine Aufgaben

• Du betreust unsere deutschsprachigen Kund*innen bei Fragen zum Beispiel zu unserem Spieleangebot, unseren Produkten und Zahlungsabläufen
• Du leistest Hilfestellung zu technischen Voraussetzungen
• Du beantwortest hauptsächlich E-Mails oder Nachrichten über unsere Apps; aber auch Anrufe (nur Inbound - kein Verkauf!), sowie Faxe und Briefe gehören zu den gängigen Kommunikationswegen
• Du trägst dazu bei, dass die Zufriedenheit unserer Kund*innen und die Qualität unseres Kundenservice auf hohem Niveau bleibt

Das solltest Du mitbringen

• Deutsch auf muttersprachlichem Niveau, daneben gute Englischkenntnisse
• Du bist aktuell an einer Hochschule in Deutschland immatrikuliert (bevorzugt im Raum Berlin / Brandenburg)
• Mindestverfügbarkeit: 2+ Semester
• Kundenorientiertes Denken und Handeln
• Einwandfreie schriftliche und mündliche Ausdrucksweise
• Freundliches, souveränes Auftreten
• Freude am Telefonieren
• Gute Internet- und PC-Kenntnisse
• Erste Berufserfahrungen im Umgang mit Kund*innen wünschenswert

Das bieten wir Dir

• Wir sind kein Call-Center, sondern ein Team innerhalb eines über Jahre gewachsenen Unternehmens, mit flachen Hierarchien
• Ein vielseitiges, sympathisches und internationales Team, das Freude am Job garantiert
• Intensive Unterstützung während der Einarbeitung
• Regelmäßige Feedbacks und Raum zur persönlichen und fachlichen Weiterentwicklung
• Eine attraktive Arbeitsatmosphäre in unserem gut erreichbaren Büro im Herzen von Berlin (inkl. Softdrinks, Kaffee, frischem Brot und Obst, sonniger Dachterrasse, regelmäßige Teamevents und vieles mehr)
• Möglichkeit für hybrides Arbeiten
• Arbeitszeit: 15-20 Stunden pro Woche je nach Vorlesungszeiten (nach Bedarf manchmal auch abends, am Wochenende oder an Feiertagen)
• Die Arbeitszeit am Abend, Wochenende oder Feiertag wird rechtzeitig mit Dir abgestimmt, zusätzlich erhältst Du einen Wochenend- und Feiertagszuschlag und freien Ausgleichstag
• Wirf einen Blick hinter die Kulissen unseres Customer Supports:
  https://inside.gameduell.com/blog/behind-the-scenes-customer-support/

Wir sind ein ökologisch- und sozial nachhaltig denkendes Unternehmen. Bei uns kannst Du Dich in unserem „Green Team” engagieren und unsere Ideen und Initiativen zu Umweltschutz und Charity aktiv direkt mitgestalten. Als Games-Community stellen wir uns unserer gesellschaftlichen Verantwortung. Wir sind Mitinitiatoren der „Leaders for Climate Action“ und haben uns dem Ziel verpflichtet, CO2 neutral zu werden.

• Beim Kauf unserer Büromaterialien und Lebensmittel achten wir auf faire, biologisch erzeugte, umweltfreundliche und ressourcenschonende Standards
• Wir verdoppeln Deine Spenden an wohltätige Organisationen
• Soziale Verantwortung beginnt bei uns selbst: unsere Unternehmenskultur ist geprägt durch gegenseitiges Vertrauen und Respekt. In unserem offenen und internationalen Team respektieren und begrüßen wir Diversity

* GameDuell ist stolz darauf, ein Arbeitgeber mit Chancengleichheit zu sein, der in seinen Einstellungsprozessen nicht diskriminiert. Aus Gründen der besseren Lesbarkeit, wird auf die Verwendung geschlechtsspezifischer Sprachformen verzichtet. Sämtliche Personenbezeichnungen gelten für alle Geschlechter (männlich, weiblich, divers).

Unsere Datenschutzinformation für Bewerber* und Kandidaten* findest du hier.

Team Member French Customer Support Games *

In December 2003, we started with our mission to build an online games community and to bring people together to have a good time with games. Meanwhile, the passion for creating high-quality games and the focus on a superior customer experience have made GameDuell one of the largest cross-platform games communities in the world. Since 2003, more than 130 million players have played with us. In France, we are the market leader with our Belote app and are currently looking for a reliable and motivated Customer Support Team Member.

What makes working in our Customer Support different from other customer service jobs is definitely our team! We love games and we love our job, and we look forward to welcoming you as a new member of our team.

If you are enthusiastic about online and social mobile games and you have an open and friendly approach to assist customers, then GameDuell is the place for you! After an intensive onboarding you will get the chance to get involved in further topics and take over your own projects.

Apply now! We are looking for you as a reliable and motivated team member in customer service as soon as possible!

Your tasks

• Be the contact person for our French customers, mostly by email, through our apps, and via social media channels
• Support customers with their product-related questions, payment procedures, and occasionally technical questions
• You become an avid enthusiast and expert in our games to achieve complete customer satisfaction and loyalty in the long term
• You will translate text templates, promotions, and newsletters

What we expect

• French at native level, and good English skills
• A friendly, service-oriented, and confident approach to customers, and a positive mindset
• Impeccable written and verbal skills
• General Internet and PC knowledge (good typing skills)
• Openness to a varied working environment
• Preferably with professional experience in customer service or prior experience dealing with visitors or guests
• A passion or interest in gaming

What we offer

• An international team with flat hierarchy that guarantees fun on the job and exciting/challenging tasks
• Regular feedbacks and the opportunity for personal development
• One of the best working spaces in Berlin: our well-situated office in Mitte! Includes a sunny rooftop terrace and a huge lounge to enjoy coffee, a range of free soft drinks, fruit, a pool table, table tennis, and much more!
• Working full-time (40 hours/week), part-time is an option, also on the weekends, in the evenings, and on public holidays (with compensation provided), if required
• Flexible working hours and hybrid working model possibility
• Meet-ups, networking events, BBQs on our roof-top terrace, newbie dinners, summer/winter parties, Halloween parties, gaming sessions, sports activities, yoga classes, etc. just to name a few – we are hosting all of them with our own event team
• Take a look behind the scenes of our customer support:
  https://inside.gameduell.com/blog/behind-the-scenes-customer-support/

We are an ecological and socially sustainable company and have our very own “Green Team” where you can make an impact and actively implement ideas and initiatives to help protect our environment and for charity. As a games community, we take our social responsibility seriously. We are co-founders of the “Leaders for Climate Action” and have committed ourselves to becoming carbon neutral.

• We pay attention to environmental friendly and resource-efficient standards when purchasing our office and food supplies
• We match your charity donations
• Social responsibility begins with each of us. Our corporate culture is characterized by mutual trust and respect. Our open and international team welcomes and respects diversity

* GameDuell is proud to be an equal opportunity employer that does not discriminate in its hiring practices. Any terms referring to people are valid for all genders whether male, female, or diverse.

Read our Recruiting Privacy Notice here.

Game Economy Designer *

Do you know what the components of a game economy are, how they relate to the gaming experience, and how they shape a game’s business performance?
 

As a Game Economy Designer, you play a key role in designing and managing systems that will enhance the player experience and encourage players to invest in the game. As part of the design team, you are able to create economy and balance rules with your expertise.

Support us in creating fun, engaging, and outstanding player experiences.

The passion for creating high-quality games and the focus on a superior customer experience have made GameDuell one of the largest cross-platform games communities in the world. Since 2003, more than 130 million players have played with us and we offer a broad portfolio of over 40 casual online skill games.

We are an ecological and socially sustainable company. We have our very own “Green Team” within the company. Our Green Team implements ideas and initiatives to help protect our environment and for charity.

Your tasks

• Design and map out game progression from a systems and monetization perspective
• Take full ownership of game monetization, manage pricing of virtual goods, balance game systems, and balance incentivized and purchased items in the game economy context
• Define game specificationsfrom initial concept to launch with economy and playability testing to maximize monetization and user retention
• Take responsibility for the quality of game systems. Analyze content from our current games to design and drive meaningful changes or improvements to economy design and monetization concepts
• Work closely with game designers to match desired player behavior, systems, and creative game design for maximum effect
• Analyze target game genres’ game economies, garnering key insights on how different mechanics provide different monetization potential through player experiences and behavior
• Recommend rewards and monetization game features to create an economic system that fulfills player needs
• Ensure that the game economy design has enough monetization depth and viable content product needs
• Own and communicate the holistic game economy and systems view, allowing for the vetting of concepts and ideas in the economy context
• Provide clear system and economy documentation, diagrams, calculation models, analyses, wireframes, and/or prototypes

What we expect

• A completed university degree in economics, mathematics, or similar
• At least 3 years of proven successful game system design, balancing, pacing & monetization strategies for F2P games
• Highly analytical, skilled at building models and tools to simulate and analyze the game economy and player behavior
• Very good econometrics skills, able to model problems into quantitative systems, and draw qualitative conclusions out of quantitative data
• Statistical knowledge, able to formulate ratios and indexes specific to each game, identifying specific weaknesses and strengths in its economy design
• Detailed knowledge of the social gaming industry, free-to-play, and virtual goods business models on mobile platforms
• High ability to understand player motivations and merge them with business needs
• Excellent communication, interpersonal, and organizational skills
• Fluency in English is required

What we offer

• Engaging tasks and new exciting challenges
• Independent work with interesting possibilities for your personal development
• Working directly with cross-discipline teams
• A versatile, friendly, and international team that guarantees fun on the job
• One of the best working spaces in Berlin: our well-situated office in Mitte! (Includes free soft drinks, fruit, pool table, table tennis, game events, sports courses, a sunny rooftop terrace, and much more)
• Flexible working hours

We are an ecological and socially sustainable company and have our very own “Green Team” where you can make an impact and actively implement ideas and initiatives to help protect our environment and for charity. As a games community, we take our social responsibility seriously. We are co-founders of the “Leaders for Climate Action” and have committed ourselves to becoming carbon neutral.

• We pay attention to environmental friendly and resource-efficient standards when purchasing our office and food supplies
• We match your charity donations
• Social responsibility begins with each of us. Our corporate culture is characterized by mutual trust and respect. Our open and international team welcomes and respects diversity

* GameDuell is proud to be an equal opportunity employer that does not discriminate in its hiring practices. Any terms referring to people are valid for all genders whether male, female, or diverse.

Read our Recruiting Privacy Notice here.

Game System Designer *

Do you know what the components of a game system are, how they relate to the gaming experience, and how they shape a game’s business performance?

As a Game System Designer, you play a key role in the game design and development team. With a sound computer science foundation with program design, algorithms, theory, systems, and networks, you will translate high-level game concepts into complex models of game pace, balance, and economy. As part of the design team, and with your expertise, you are able to create economy and balance rules. You create and maintain the numerical/systems perspective on user behavior and game mechanics through understanding factors of fun and the reasons why people play and, ultimately, pay for the experience.

Support us in creating a fun, engaging, and outstanding player experience.

The passion for creating high-quality games and the focus on a superior customer experience have made GameDuell one of the largest cross-platform games communities in the world. Since 2003, more than 130 million players have played with us and we offer a broad portfolio of over 40 casual online skill games.

Your tasks

• Conceptualize new end-to-end game systems, modeling a (complex) game economy and overall game pace and balance
• Help lay the groundwork and design specifications for other developers to build large sections of game system or other applications
• Define game specifications from initial concept to launch with monetization and playability testing to maximize user retention
• Design and map out game progression from a systems and monetization perspective
• Take responsibility for the quality of game systems, analyze content of our current games to design and drive meaningful changes or improvements to game design and monetization concepts
• Provide clear feature documentation, diagrams, calculation models, analyses, wireframes, and/or prototypes

What we expect

• A completed university degree in computer engineering, computer science, mathematics, or similar
• At least 3 years of proven successful game system design, balancing, pacing & monetization strategies for F2P games
• Detailed knowledge of the social gaming industry, free-to-play, and virtual goods business models on mobile platforms
• High ability to understand player motivations and merge them with business needs
• Excellent communication, interpersonal, and organizational skills
• Deep understanding of math and computer engineering principles
• Experience with production using a game engine such as Unity or a similar game engine is a plus
• Fluency in English is required, knowledge of German is an advantage

What we offer

• Engaging tasks and new exciting challenges
• Independent work with interesting possibilities for your personal development
• Working directly with cross-discipline teams
• A versatile, friendly, and international team that guarantees fun on the job
• One of the best working spaces in Berlin: our well-situated office in Mitte! (Includes free soft drinks, fruit, pool table, table tennis, game events, sports courses, a sunny rooftop terrace, and much more)
• Flexible working hours

We are an ecological and socially sustainable company and have our very own “Green Team” where you can make an impact and actively implement ideas and initiatives to help protect our environment and for charity. As a games community, we take our social responsibility seriously. We are co-founders of the “Leaders for Climate Action” and have committed ourselves to becoming carbon neutral.

• We pay attention to environmental friendly and resource-efficient standards when purchasing our office and food supplies
• We match your charity donations
• Social responsibility begins with each of us. Our corporate culture is characterized by mutual trust and respect. Our open and international team welcomes and respects diversity

* GameDuell is proud to be an equal opportunity employer that does not discriminate in its hiring practices. Any terms referring to people are valid for all genders whether male, female, or diverse.

Read our Recruiting Privacy Notice here.

Junior Event & Employer Brand Manager *

We are looking for a dynamic and creative new team member who can support us in taking the area of employer branding and event management to a new level. If you enjoy creating events tailored to our team, many exciting opportunities are waiting for you at our company. You should also bring a passion for social media to help us attract top talents and retain them long term through your customized and data-based strategies.

Apply now and become part of one of the most exciting industries! We are a team of 150 game enthusiasts from all around the world, placing a high focus on team building and organizing lots of fun events. Our passion for creating high-quality games and focus on a superior customer experience have made GameDuell one of the largest cross-platform game communities in the world. Since 2003, more than 130 million users have played with us. GameDuell offers a broad portfolio of over 40 casual online skill games, developed mostly in-house.

Your tasks

• You will take care of the development and implementation of a comprehensive event management strategy
• As our event manager you are directly responsible for preparing, conducting, and following up both our internal and external events. You should be able to keep a cool head, even if a situation becomes hectic
• You keep the fun factor at our events high while keeping an eye on the numbers: you are responsible for the annual event budget and you will develop decision proposals for our management
• Take our employer branding strategy to the next level and be the driving force in developing and implementing initiatives to attract and retain top talents
• You'll create, manage and analyze employer branding campaigns across multiple channels, including our social media, career website, and job boards
• Work closely with our People & Culture team members to continuously improve the candidate experience throughout our recruiting and onboarding processes. You will monitor industry trends and competitor activity to find opportunities for innovation and improvement

What we expect

• Completed training or studies in the field of event management, marketing, communication, media, or similar
• A hands-on mentality and creativity
• Direct experience in the field of event management
• Direct experience in the professional handling of content management, employer branding and social media
• You are dedicated, flexible, and organized with an open personality and very good communication skills
• Sound networking and stakeholder management skills
• Confident command of German and English, both written and spoken

What we offer

• Flexible working hours
• A fun workplace and an international and diverse team and culture
• Interesting and challenging tasks in an exciting, team-orientated company with a flat hierarchy and the chance for personal development
• One of the best workplaces in Berlin: our well-situated office in Berlin Mitte (includes free soft drinks, fruit, pool table, table tennis, game events, sports courses, a sunny rooftop terrace, and much more
• A secure job in a company that has been profitable since 2003

We are an ecological and socially sustainable company and have our very own “Green Team” where you can make an impact and actively implement ideas and initiatives to help protect our environment and for charity. As a games community, we take our social responsibility seriously. We are co-founders of the “Leaders for Climate Action” and have committed ourselves to becoming carbon neutral.

• We pay attention to environmental friendly and resource-efficient standards when purchasing our office and food supplies
• We match your charity donations
• Social responsibility begins with each of us. Our corporate culture is characterized by mutual trust and respect. Our open and international team welcomes and respects diversity

* GameDuell is proud to be an equal opportunity employer that does not discriminate in its hiring practices. Any terms referring to people are valid for all genders whether male, female, or diverse.

Read our Recruiting Privacy Notice here.

UI / Game Developer (Unity / C#) *

As UI / Game Developer, you will actively help to shape an exciting area of our company and you will be one of the driving forces in the development of our mobile and social games platform. Together with members of our Product, Art, Backend, QA, Game Design as well as Marketing teams, you will create an awesome gaming experience for our players.

The passion for creating high-quality games and the focus on a superior customer experience have made GameDuell one of the largest cross-platform games communities. Since 2003, more than 130 million players have played with us and we offer a broad portfolio of over 40 casual online skill games.

Your tasks

• Work in a cross-platform team (iOS, Android, HTML5/WebGL) using Unity / C#
• Participate in all aspects of an interactive software development process, including design, estimation, build, testing, debugging, maintenance, and support to produce reusable and reliable code
• Support the test development cycle (e.g., unit and integration tests)
• Collaborate closely with other team members from Product, Art, Backend, QA, Game Design, and Marketing to establish an effective production pipeline and integrate media assets
• Contribute to architectural decisions

What we expect

• A completed university degree in computer engineering, computer science, or similar
• You have been professionally working with Unity on mobile titles for at least 3-5 years now and have shipped at least one title (Android, iOS, and WebGl)
• You are an expert in C#, including having an excellent understanding of software architecture, design patterns, continuous integration, and unit testing
• Profound knowledge and experience with performance optimization for mobile development, and Dependency Injection frameworks like StrangeIoC or Zenject
• Interest in most aspects of game technology development, such as UI/UX, audio/video, networking, AI, animation, gameplay, physics, and tools
• Passion for continuous learning and adapting to new technologies
• You show a high sense of ownership and responsibility for code quality that follows best practices
• Fluent English is mandatory, knowledge of German is very welcome

What we offer

• Flexible working hours, hybrid work model possible
• Interesting and challenging tasks in an exciting, team-orientated company with a flat hierarchy and international flair
• Working with passionate, knowledgeable, and experienced people where your opinion is being highly valued
• Meet-ups, networking events, BBQs on our roof-top terrace, culture dinners, summer/winter party, Halloween party, gaming sessions, sports activities, yoga classes, etc. just to name a few – we are hosting all of them with our own event team
• One of the best working spaces in Berlin: our well-situated office in Mitte! Includes a sunny rooftop terrace and a lounge to enjoy coffee, a range of free drinks and fruits, play pool table and table tennis, and much more!
• Relocation support to help you move to Berlin

We are an ecological and socially sustainable company and have our very own “Green Team” where you can make an impact and actively implement ideas and initiatives to help protect our environment and for charity. As a games community, we take our social responsibility seriously. We are co-founders of the “Leaders for Climate Action” and have committed ourselves to becoming carbon neutral.

• We pay attention to environmental friendly and resource-efficient standards when purchasing our office and food supplies
• We match your charity donations
• Social responsibility begins with each of us. Our corporate culture is characterized by mutual trust and respect. Our open and international team welcomes and respects diversity

* GameDuell is proud to be an equal opportunity employer that does not discriminate in its hiring practices. Any terms referring to people are valid for all genders whether male, female, or diverse.

Read our Recruiting Privacy Notice here.